Your impression in
everything is very important because it can either build a potential
relationship or break it. It doesn’t matter what profession you are in because
the first impression will always have an impact on potential clients. For
instance, if you are an attorney and you are meeting a client for the first
time, you must impress them for them to consider meeting you for the second
time or even hire you to represent them in a criminal case. The first impression
is not only important in your career but also personal life, and for this
reason, you can rely on the following tips to ensure that your first impression
is always astounding.
1. Meet at A Place Chosen or Preferred by The Client
When you are meeting a potential client for the first time, it is crucial that
you make them as comfortable as you can. A client could be looking for a criminal lawyer in Tampa, and as an attorney who is capable of
providing criminal defense, you must ensure you meet the client at a place
where they feel comfortable. This could be their favorite restaurant, a place
near where they live (as long it is a public place) or even your office if they
will feel more comfortable there. However, if your client doesn’t have a
specific place they want to meet you, you can recommend that they tell you
their favorite restaurant. This suggestion will show that you care. Again,
discussing business while eating together can lead to better deals because both
of you are relaxed in such an environment.
2. Maintain Your Eye Contact
Once you agree where to meet, make an effort to maintain eye contact with your
potential client even before you shake their hand. Maintaining eye contact
shows that you are confident, and you also acknowledge meeting this client. If
a client wants someone who can represent them in a criminal defense case and
you as an attorney cannot maintain eye contact, they will wonder how you will
be able to represent them in a court full of other people. However, you
should avoid being creepy whereby you stare at your client but
rather look slightly left or right then back to them. When you look down or
other ways every time your client is talking to you, they will think that you
are not interested, you are afraid, or you are hiding something, and that does
not amount to a good first impression.
3. Introduce Yourself Nicely
How you introduce yourself when you meet a potential client for the first time
matters a great deal, because they will either relax, be afraid of you or feel
uncomfortable around you. In this case, avoid introducing yourself using an
elevator pitch but rather a positive or warm introduction. Let your
introduction be short and focused on the business. For instance, as a criminal
lawyer in Tampa, tell the client who you are and what you do in a few sentences
and mention something that brought you two together and comment that you are glad
you met. You can finally say something positive and pose a question to them to
allow them to join into the conversation. Sometimes it is nice to memorize your
introduction speech to kick start your conversation with confidence and without
worry that you will mess everything by saying something wrong.
4. Speak Slowly, but with Confidence
Speaking slowly when talking to someone helps you to say the things you
intended to say without messing up. Talking faster will never impress anyone
especially if you keep stumbling or making hasty and awkward pauses. Also
talking faster makes you look more nervous than confident. When you speak slowly, you will look more professional and
provide the other person a chance to not only listen but also comprehend what
you are saying to them. Confidence is one quality that will make a person
seeking for your services to be satisfied that you will represent them
adequately. In this case, consider being confident and say everything slower
for them to get what you are telling them.
5. Show That You Are Genuinely Interested
When a client tells you what they need from you, do not reply with an “I can do it” only, but also ask more questions concerning their specific problem. This will prove to them that you are genuinely interested in helping them with what they need and help them in the right way. For instance, as a criminal defense lawyer, you must ask questions and request documents that may help in winning the case and also explain legal terms surrounding that particular case. A genuine interest will trigger a good business relationship from your first meeting and eventually win the client’s trust.